The global technology outage related to problems at cybersecurity companies CrowdStrike and Microsoft brought major sectors around the world to a virtual standstill.
Due to the timing of the blackout, Australia was one of the countries to feel the effects first. Here are some of the most serious international disruptions throughout the day.
AIR TRAVEL
Airports and airlines around the world warned of flight cancellations and delays or switched to manual check-in, leaving many planes grounded.
– Berlin Airport temporarily suspended all flights, while Lufthansa subsidiary Eurowings suspended all domestic German flights as well as flights to and from Great Britain for several hours.
– Approximately 90 percent of flights at London Gatwick and London Stansted airports were delayed or cancelled.
– Spanish airport operator Aena reported an incident in its computer system and Portugal's largest airport, Lisbon, as well as Amsterdam's Schiphol Airport and Brussels Airport also had problems.
– Leading Dutch airline KLM said it was unable to operate flights on Friday and had suspended most of its operations. Air France also said its operations were disrupted.
– Major US airlines such as American Airlines, Delta Air Lines and United Airlines suspended flights on Friday morning due to communication problems.
Emergency services, healthcare
– The UK National Health Service said there had been disruptions in booking doctor's appointments and patient records, but that emergency services had not been affected.
– Several hospitals in the Netherlands have had to restrict their operations, the Dutch press agency ANP reported.
– Two hospitals in the northern German cities of Lübeck and Kiel have cancelled scheduled operations scheduled for Friday.
– Nonprofit hospital chain Mass General Brigham said the outage affected many of its systems. Due to the severity of the problem, all previously scheduled non-urgent surgeries, procedures and doctor visits were canceled for the day.
– Laboratory services provider Labcorp said the outage impacted some of its business systems, call center operations and result delivery, including doctor and patient portals.
– Hospital operator Providence said it had restored a key feature that allowed nurses, doctors and caregivers to access patient records and perform clinical documentation, but other clinical applications and workstations remained impacted.
FINANCE
– JPMorgan Chase & Co said the majority of its ATMs were operating normally and that the bank was working to restore operations to the remaining ATMs.
– Several major oil and gas trading desks in London and Singapore had trouble processing trades, six industry sources told Reuters. The Singapore Exchange said some services, including its price feed web service, were temporarily impacted.
– The London Stock Exchange Group's Workspace news and data platform suffered an outage that affected global user access and caused disruption to financial markets. A customer memo said technical issues affecting FX spot and forward rates had been resolved and services restored.
– German insurer Allianz said it had experienced a major outage that affected employees' ability to log into their computers.
MEDIA
– British broadcaster Sky News resumed broadcasting after an hours-long hiatus, but with minimal capacity and without many of its usual services.
SHIPPING, LOGISTICS
– Maersk said the outage affected some of the terminals it operates, but all were back up and running within hours.
– FedEx Corp. announced that its network is now back up and running worldwide after experiencing significant disruptions. Rival UPS also warned of possible delivery delays.
– Rail operator Union Pacific said the CrowdStrike software outage had a “varied impact” on its network, but backup protocols helped it communicate with its teams and dispatchers. It later said its network was open for operations.
OTHER
– The Paris Olympic Organising Committee said the cyber outage slowed operations but the impact was limited and ticket sales were not affected.
– Maruti Suzuki, India's largest carmaker, said it had temporarily halted production and shipments. The company has resumed operations and does not expect any significant impact from the incident.
– The football club Manchester United announced on X that it had to postpone a planned ticket sale.